rug q and a

Area Rugs Q&A

Most people have a few questions when they start looking for an area rug washing service. To start your search off right, we’ve collected the most-asked questions here, along with their basic answers.


Q. Can I clean my rug myself?
A. You can do some basic things such as vacuuming and brushing on your own to keep your rug looking nice, but leave the deep cleaning to the professionals. Every rug is different and if you don't know exactly what you're doing you run the risk of ruining your rug. For more tips on the basic care of your rug you can check out Care & Maintenance of Area Rugs.

Q. How often should I get my rug cleaned?
A. The rate at which you should get your rug professionally cleaned depends on the environment that the rug is in. We recommend professional cleaning every 1-3 years, but more often if your rug is in a hig htraffic area, if you have pets, smokers, or anyone with respiratory issues in your home.

Q. What types of rugs can you clean?
A. We pride ourselves on cleaning a wide range of rug types and are confident that we can clean yours. To be sure we can clean your specific type, remember to tell us what kind it is when you call to get an estimate! Our number is 815-462-2685

Q. How long will it take to clean my rug at Fabians?
A. It will take on average between 6 to 10 business days after we receive your rug to when we are finished cleaning. This time may be longer if we are in a busy season, usually mid summer, or depending on the condition of the rug and the method we would have to use to clean it. Give us a call and we can give you an idea of exactly how long we would take!

Q. How much does rug cleaning cost at Fabians?
A. This, similar to the time it would take is based on your specific rug. The main factors that go into the price of the cleaning are: the size of the rug, the type of rug, the overall condition, and the method and cleaning supplies we would have to use. Give us a call for an estimate!

Q. Do I have to drop off and pickup my rug?
A. If you would like to drop off your rug in our showroom after giving us a call you certainly can! We also can come and pick it up from your house if that is more convenient for you. The same goes for when we finishing cleaning. We can deliver it to you at your home, or we can hold it at our showroom for pickup!

Q. What kind of certification do you have?
A. Here at Fabian's we have specific people who handle our rugs to ensure the best cleaning we can provide. These cleaning technicians are Master Rug Cleaner certified with over 20 years of experience. We hold ourselves to a high standard, especially when it comes to cleaning, and you should too.

If you have any other questions that were not listed here, please give us a call and we would be happy to answer them for you!